FROM VISION TO LIVE. END TO END.
egentx delivers the full implementation lifecycle — not just software. Every engagement is backed by a team of fashion technology specialists who have done this before.
Project Management
Governance that keeps implementations on track.
Every egentx engagement is managed by a dedicated program manager who owns the plan, the timeline, and the outcome. We apply a proven methodology built for fashion technology implementations — with clear milestones, risk management, and executive visibility from day one.
- Dedicated program manager
- Implementation roadmap and milestone plan
- Risk and issue tracking
- Executive status reporting
- Change management framework
Implementation
Best-of-breed deployment. Accelerated.
egentx implementations are accelerated by pre-configuration. Agents, business logic, and standard data are ready out of the box — calibrated for fashion. Our implementation team configures, integrates, and validates against your specific business requirements.
- Pre-configured agent deployment
- Business logic configuration
- Data migration and validation
- System integration (ERP, POS, WMS)
- User acceptance testing support
Training
Role-based enablement from day one.
egentx training is built around the exception-first model. Users learn to manage by exception — reviewing alerts, approving recommendations, and overriding agents when needed. Training is role-based, practical, and delivered in the context of your actual business.
- Role-based curriculum design
- Exception management training
- Agent configuration workshops
- Train-the-trainer programs
- On-demand learning resources
Support
SLA-backed enterprise support.
Post-go-live, egentx provides dedicated enterprise support with defined SLAs for response and resolution. Our support team understands fashion operations — not just software — so issues are resolved in business context, not just technically.
- Dedicated support team
- SLA-backed response and resolution
- Proactive system monitoring
- Agent performance review
- Quarterly business reviews
Hosting
Managed infrastructure. Zero overhead.
For SaaS deployments, egentx manages all infrastructure — cloud hosting, security, backups, and performance optimization. Enterprises get enterprise-grade reliability without the overhead of managing it themselves.
- Managed cloud infrastructure
- 99.9% uptime SLA
- Automated backups and disaster recovery
- Security monitoring and patching
- Performance optimization
SaaS
Full subscription. Always current.
The egentx SaaS model delivers the full platform — software, infrastructure, updates, and support — under a single subscription. No capital expenditure, no infrastructure management, no version lag. You are always on the latest release.
- Full platform subscription
- Automatic updates and new agent releases
- Elastic scaling
- Included hosting and infrastructure
- Bundled support tier
On-Premises
Your environment. Our expertise.
For enterprises requiring data sovereignty or operating in regulated environments, egentx deploys fully on-premises. The same browser-based UX, the same agent capabilities, the same pre-configuration — running in your data center or private cloud.
- On-premises deployment and configuration
- Private cloud support
- egentx-managed agent updates
- Integration with on-premises systems
- Dedicated on-prem support track